These SMS & WhatsApp Terms apply to text (SMS/MMS) and WhatsApp messages exchanged with PoweAI, operated by PoweAI legal entity name, and to messages PoweAI sends on behalf of our business customers. They are part of our Terms of Service.
The PoweAI messaging program
| Program | PoweAI Business Brain messages |
| What you receive | Morning briefs, business alerts, approval requests, confirmations of actions, and replies to your questions about your business |
| Who receives them | PoweAI account holders and Authorized Users who provide a mobile number and opt in |
| Frequency | Message frequency varies. Typically one to three scheduled briefs per day, plus alerts and replies to your messages |
| Cost | Message and data rates may apply |
| Help | Reply HELP or contact support@poweai.com |
| Opt out | Reply STOP at any time |
| Sent from | PoweAI messaging number |
How you opt in
You opt in by entering your mobile number during PoweAI setup and checking the consent box, by texting START to PoweAI messaging number, or by connecting your WhatsApp number and confirming in WhatsApp. By opting in, you agree to receive recurring automated messages from PoweAI at the number provided. Consent to receive marketing messages is never a condition of purchase.
How to stop messages
Reply STOP and you are out. Any clear request works too.
Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any text. You will receive one final message confirming your opt-out. We also honor any other reasonable request to stop, including by email to support@poweai.com, promptly and in any case within 10 business days. To start again, reply START. On WhatsApp, you can also block PoweAI or tell it to stop.
Your mobile information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with any third party, except the messaging providers that deliver our messages. See our Privacy Policy.
Carriers and delivery
Messages are delivered through major US wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device and coverage.
When you use PoweAI on WhatsApp, the WhatsApp Terms of Service and Meta's policies also apply. We use the WhatsApp Business Platform to message you about your own business account, and we follow its opt-in and messaging rules.
Messages sent on your behalf
When PoweAI messages your customers for you, you are the sender and you need their consent.
Some features let PoweAI text, email or WhatsApp your customers, leads and contacts on your behalf. For those messages:
- You are the sender of record and are responsible for having the consent required by the TCPA, state laws, carrier rules and WhatsApp policies.
- You must honor opt-outs. PoweAI stops messaging a contact as soon as it receives a stop request.
- Marketing messages must respect quiet hours (generally 8 AM to 9 PM in the recipient's time zone) and any stricter state rules.
- You must make any AI disclosure the law requires.